Training for agencies

The Information and Privacy Commission NSW (IPC) provides information, advice, assistance and training to agencies and the public.

The IPC currently offers information sessions and workshops for agencies on privacy laws (including health records), and right to information laws. Our training is available through face-to-face and online delivery methods. These courses have primarily been designed for NSW public sector agencies and relate to applying the legislative framework. However, interested parties are also welcome to undertake our online training courses.

Our staff can visit your agency to deliver the session to your staff or please contact us to discuss options including teleconferences and webinars.

Additionally, visit our e-learning page to access education modules on understanding the Privacy and Personal Information Protection Act 1998 (PPIP Act), privacy complaint handling under the PPIP Act, and access training for decision makers under the Government Information (Public Access) Act 2009 (GIPA Act). 

What we offer

Our training sessions cover:

  • an overview of the legislation 
  • the agency's responsibilities and the community's rights 
  • the Commissioners’ roles, and the IPC's involvement 
  • what we look to as good practice. 

A presentation or information session is approximately an hour and covers the overview and time for Q&A.

A workshop is up to three hours, and covers the overview, looks at case studies, and provides an opportunity to give feedback on your agency's recent issues and discuss any practical examples. We will ask you if there are any recent case studies or issues your agency may have dealt with that have prompted your interest in a training session.

To request a training session, please complete the training request form (PDF 340kb) and email to ipcinfo@ipc.nsw.gov.au.

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The Information and Privacy Commission NSW (IPC) provides information, advice, assistance and training to agencies and the community.

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