If you have experienced difficulty accessing government information held by a NSW public sector agency, and have not already done so, you can make an access application for government information held by a NSW public sector agency under the Government Information (Public Access) Act 2009 (GIPA Act.
This involves a $30 application fee and writing to the agency with your request or filling in a GIPA application form that may be available on the agency’s website or on request. The agency has 20 working days to write to you with its decision.
If you are unhappy with the outcome of a formal access application you have the right to request a review of that decision.
There are three types of reviews – an internal review by the agency, an external review by the NSW Information Commissioner or an external review by the NSW Civil and Administrative Tribunal (NCAT).
Please note that there are time limits that apply for external reviews.
You can find more information about your review rights here.
Please note that the Information and Privacy Commission NSW (IPC) does not provide legal advice in any circumstance. If you are seeking legal advice, we suggest you contact LawAccess on 1300 888 529 or your local Community legal centre or the Law Society Solicitor Referral Service on 1800 422 713.